Privacy Policy

When you use Quarantine Watch App or any of the partner Apps such as Arogya Setu, Contact Tracing or any other Apps S that are integrated with Quarantine Watch through APIs (as per the Guidelines for Quarantine Watch APIs), hereinafter collectively referred to as Quarantine Watch, some personal information is collected from and about you. The app is intended to be used within the geographical region of Karnataka State(INDIA) by officials of Karnataka state and the persons who are quarantined within Karnataka state. We are committed to protecting the security of this information and safeguarding your privacy. This privacy policy sets out the details of the personal information collected, the manner in which it is collected, by whom, as well as the purposes for which it is used. At registration you are requested to accept the terms of this Privacy Policy and your use of Quarantine Watch signifies your continued acceptance thereof. This Privacy Policy may be revised from time to time and you will be notified of all such changes. In order to use the App, you will be required to consent to both the terms of the Privacy Policy and the Quarantine Watch Data Access and Knowledge Sharing Protocol (Available at : https://www.covidwar.karnataka.gov.in/service22/Assets_Lgn/QW.pdf), as revised from time to time

  1. The app is intended to be used within the geographical region of Karnataka State(INDIA) by officials of Karnataka state and the persons who are quarantined within Karnataka state.

  1. When you register on Quarantine Watch, the following information is collected from you for generating a Quarantine Watch ID – (I) Name; (II) Mobile number; (III) Gender; (IV) Health condition; (V) Symptomatic condition and Health status.

  2. The Quarantine ID is thereafter used to identify you in all subsequent Quarantine Watch related transactions and is associated with any data or information uploaded on the Server.

  3. Information provided by you about your health condition is not disclosed to anyone else apart from the system users of Quarantine Watch who may use the information for the purposes of verification of identity and your vaccination status. The ID information is not published by Quarantine Watch in any manner.

  4. The Quarantine Watch ID and/or the Mobile number with which you registered on Quarantine Watch, will be used to locate your record from the database at the time of quarantine. These can also be used to assess your quarantine status as recorded in the Quarantine Watch system.

  5. Quarantined photos shared by you on the application will not be disclosed to anyone apart from the monitoring authorities.

The personal information collected from you at the time of registration under Clause 1 above, will be stored securely and only be used by the Government of Karnataka or District Administration for the purpose of quarantine watch monitoring, generating reports, heat maps and other statistical visualisations for the purpose of the management of COVID-19 quarantine in the state. Your Reference ID will only be co-related with your personal information in order to communicate to you through SMS as per the clause 1 (I) above.

  1. The Quarantine Watch records may be used for verification of quarantine status for the purposes of COVID-19 Pandemic control and response.

  2. The Quarantine Watch system is regularly audited by auditors engaged by MoHFW, for security and scalability of the system. The registration and quarantine records may be used for such audits.

  3. The Quarantine Watch system also takes feedback about system performance and beneficiary experience. Information on name, mobile number, date of quarantine and quarantine status may be used for these purposes.

  1. All personal information collected from you under Clause 1 at the time of registration will be retained for as long as your account remains in existence and if any medical or administrative interventions have been commenced under Clause 2, subject to Clause 3(b) below, for such period thereafter as is required for such interventions to be completed.

  2. All personal information collected under Clauses 1 will be retained on the application Server, to the extent that such information relates to people who have been quarantined.

  3. Nothing set out herein shall apply to the anonymized, aggregated datasets generated by the personal data of registered users of Quarantine Watch or any reports, heat maps or other visualization created using such datasets.

  1. As a registered user, you have the right to access your profile at any time to add, remove or modify any registration information that you have supplied. After you are quarantined, the changes can only be done as prescribed by the Quarantine Watch system from time to time.

  2. You cannot manage the communication that you received from us or how you receive them. If you no longer wish to use Quarantine Watch you are free to delete your registration.

  1. Location Permission
    We are accessing the location of the quarantined individual which is mapped through the application to tell the exact location of the person. we Will access the location only while using the Quarantine Watch application

  2. GPS Location Permission
    we need current location of the user to validate their address and Will access the location only while using the Quarantine Watch application.

  3. Camera
    We are Accessing camera to capture the Photo or Selfie of the quarantined person. All the photos or selfies sent by an individual in home quarantine are verified by the authorities or government photo verification team such that an individual is not violating home isolation rules.

  4. Phone Call
    We are Accessing the Phone calls so that the Authorities can make a call to the quarantined person through the application.

  5. INTERNAL/EXTERNAL Storage
    The App requires INTERNAL/EXTERNAL Storage permission to READ/WRITE the multimedia such as images, audio, and video captured/recorded through the Quarantine Watch app. The data will be erased or deleted from the local storage once it is synchronized with the server.

  6. Multimedia(Images/Audio/Video)
    The App requires INTERNAL/EXTERNAL Storage permission to READ/WRITE the multimedia such as images, audio, and video captured/recorded through the Quarantine Watch app. The data will be erased or deleted from the local storage once it is synchronized with the server.

Quarantine Watch Platform has reasonable security measures and safeguards in place to protect your privacy and Personal Information from loss, misuse, unauthorized access, disclosure, destruction, and alteration of the information in compliance with applicable laws. Further, whenever you change or access your account on the Platform or any information relating to it, we offer the use of a secure server. It is further clarified that you have and so long as you access and/or use the Platform (directly or indirectly) the obligation to ensure that You shall at all times, take adequate physical, managerial, and technical safeguards, at your end, to preserve the integrity and security of your data which shall include and not be limited to your Personal Information.

Quarantine Watch reserve the unconditional right to change, modify, add, or remove portions of this Privacy Policy at any time, without specifically notifying you of such changes. Any changes or updates will be effective immediately. You should review this Privacy Policy regularly for changes.

If you have any concerns or questions in relation to this Privacy Policy, you may raise the same by calling the toll-free help line 1075 or writing to our support email covid19warroom@karnataka.gov.in.